How and when your order ships.
Last Updated: April 27, 2026
We currently ship to the United States only. International shipping may be added in the future.
Orders are processed within 1 business day of payment confirmation (Monday through Friday, excluding U.S. federal holidays). Bitcoin payments require network confirmation before order processing begins. Zelle payments typically post immediately during banking hours.
Shipping cost is shown at checkout before you submit your order request.
We ship via tracked courier (USPS, UPS, or FedEx depending on destination and order size) from our U.S. fulfillment partner. Tracking information is provided by email when your order ships.
All products are shipped in plain, unmarked packaging suitable for research-grade compounds. Lyophilized peptides are shipped in insulated packaging when ambient temperatures require it. Cold-chain shipping is used for products that require it.
Estimated delivery times after shipment (not including processing time):
Delivery times are estimates provided by the carrier and are not guarantees. Orvanta Labs is not responsible for carrier delays.
You will receive a tracking number by email when your order ships. You can also email support@orvantalabs.com with your order number for a status update at any time.
If your package is lost, stolen, or arrives damaged, see our Refund Policy for the claim process. Claims for damaged or incorrect orders must be submitted within 48 hours of delivery with photographic evidence.
Risk of loss and title for products pass to the buyer when the order is delivered to the shipping carrier.
Shipping questions: support@orvantalabs.com